01
Who we are
BannerBazen B.V. is responsible for the personal data we process through this site, by email and in the course of our assignments.
BannerBazen B.V.
Herenmarkt 95B
1013 EC Amsterdam
Chamber of Commerce (KvK) 86885537
hallo@bannerbazen.nl
+31 6 25 39 06 59
Send questions about privacy to the same address. There’s no department in between: your email goes to the people who do the work.
02
What data, what for and how long
We only use what you give us yourself and what your browser sends along when you visit the site. By purpose:
Your question or brief
- What data
- Name, email address, phone number, company or agency, and what you send along: a brief, files, a deadline. And how you found us: through which campaign, ad or site, and on which page you arrived.
- Why
- To answer your question and make a proposal. We may do this as preparation for an agreement, or because we have a legitimate interest in responding to a business enquiry. We keep how you found us to know which campaigns bring in requests; that is a legitimate interest too. What your browser remembers for this, for 30 days, only with your consent (see the cookie statement).
- How long
- If no assignment comes of it, we delete it no later than two years after the last contact.
The AI help on the site
- What data
- What you type into the help at the bottom right, the answer, the page you were on, and a code we derive from your IP address (not the address itself). Your conversation also stays in your browser until you close the tab.
- Why
- To answer your question, prevent misuse and improve the answers and the site. That is our legitimate interest in help that works. Don’t type personal details into it: you fill in a brief yourself on Start a project.
- How long
- Ninety days. After that, the site deletes the conversation automatically.
The price list
- What data
- Your email address, the page where you asked for the price list, and how you found us: through which campaign, ad or site.
- Why
- To send you the price list, and to ask you once afterwards whether it fits. We may do this because you ask for it, and because we have a legitimate interest in responding to a business enquiry. You won’t be added to a mailing list.
- How long
- If no assignment comes of it, we delete it no later than two years after the last contact.
Assignments and invoices
- What data
- Contact details for you and your colleagues, briefs, material, feedback and invoicing details.
- Why
- To carry out and invoice the assignment. We may do this for the performance of the contract and because we are required by law to keep accounting records.
- How long
- Project data for as long as we work together. Accounting records for seven years: that is the statutory retention obligation.
Applying for a job
- What data
- Your CV, cover letter, portfolio and contact details, usually via jobs@bannerbazen.nl.
- Why
- To assess your application, in preparation for a possible employment contract.
- How long
- Until four weeks after the application procedure. Longer only with your consent, for a future vacancy, and then for a year at most.
Measuring website visits
- What data
- Which pages you view, how you click and scroll, your device and browser, and a cookie ID. Google Analytics doesn’t store your IP address. Microsoft Clarity also makes heatmaps and recordings of how visitors move across a page; Clarity doesn’t see what you type into a form.
- Why
- To see what works on the site and what doesn’t. With Google Analytics and Microsoft Clarity. Only with your consent, which you give in the cookie banner.
- How long
- Fourteen months at most. Clarity recordings thirty days at most.
How visitors move through the site
- What data
- Which pages you view one after another and how far you scroll on them, which site you came from (only the domain name), the campaign details in the address (utm), whether you came through an ad from Google, Microsoft, LinkedIn or Meta (just that, not the click ID), the language, and whether you use a phone, tablet or computer. The pages of one visit are linked by a random number that is stored only in your browser tab and disappears when you close it. No IP address, no cookie, nothing that identifies you.
- Why
- To see how visitors use the site and which campaigns work. We measure this ourselves, on our own server, and it goes to no one else. Because it has no or little impact on your privacy, we don’t ask for consent (article 11.7a of the Dutch Telecommunications Act).
- How long
- Ninety days.
Measuring our own ads
- What data
- Cookie IDs, which ad you clicked and whether you contacted us afterwards. If you send a request, it records which ad or campaign brought you here.
- Why
- To find out which of our campaigns bring in visitors and enquiries, in Google Ads, Microsoft Advertising and LinkedIn. Only with your consent.
- How long
- For as long as the cookie exists. The cookie statement lists this for each cookie.
Keeping the site secure
- What data
- Your IP address and technical data in the server’s log files, and the form’s check on whether you’re human.
- Why
- To prevent spam, misuse and disruptions. That is our legitimate interest in having a secure site.
- How long
- No longer than needed to investigate a problem.
03
Cookies
We don’t set cookies for statistics and advertising until you say yes to them in the cookie notice. You can change your choice at any time. Which cookies they are and how long they stay is set out in the cookie statement.
Our own measurement of how visitors move through the site uses no cookies, so the cookie banner doesn’t ask about it.
The banners and takeovers on this site are stored as copies on our own server. They don’t measure anything and don’t talk to an ad server.
04
Who we share data with
We don’t sell data. We only share what is necessary, with parties that work for us:
- our hosting, email and file storage providers (Dropbox, which also holds the files you upload through the site);
- Bunny.net, which plays the videos on the site;
- Google, Microsoft and LinkedIn, for statistics and measuring ads, and only with your consent;
- Cookiebot, which keeps track of your cookie choice;
- Anthropic, which writes the answers of the AI help and does not use your question to train its models;
- freelancers who work with us on your project.
We make agreements on security and confidentiality with anyone who processes data for us. Sometimes we have to hand over data because the law requires it, for example to the Dutch Tax and Customs Administration (Belastingdienst).
05
Outside Europe
Google, Microsoft, LinkedIn and Dropbox may process data in the United States. This is permitted on the basis of the EU-US Data Privacy Framework, under which they are certified, or the European Commission’s standard contractual clauses. Bunny.net and Cookiebot are based in the European Union.
Anthropic may process questions to the AI help outside the European Union, including in the United States. This is allowed under the European Commission’s standard contractual clauses, which are part of our agreement with Anthropic.
06
Security
The site only runs over an encrypted connection (https). Only the people who need your data for their work can access it. If you see something that isn’t right, email us straight away.
07
Your rights
You may always ask what data we hold about you. You can have it corrected or deleted, have its processing restricted, object to the processing, take your data with you to another party and withdraw any consent you have given.
To do so, email hallo@bannerbazen.nl. You’ll get an answer within a month. Sometimes we first ask you to show that you are who you say you are, so that we don’t send your data to anyone else.
If you’re not happy with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). We’d just rather hear it from you first.
08
No decisions by a computer
We don’t make decisions about people that are made by a system alone. Not about job applications either.
09
Changes
If anything changes in how we handle data, we update this statement. The top of the page shows when that last happened.
